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Organized Intake
Smart intake questions collect customer data and classify requests before they reach your team.
AI Solutions for Business
Intelligent websites, bots, and automation that organize your work.
We build reception bots, professional websites, customer intake systems, and operational automation for businesses in Saudi Arabia and the Gulf.
Serb — Your Digital Team.
We understand your need before proposing.
Full proposal shared before execution.
Start with a working version, then refine.
The Problem
Fast replies aren't enough without a system.
Multiple channels, repeated questions, and manual follow-up pull your team away from real work.
The issue isn't technical — it's delays, lost details, and unclear requests.
Customers reach out on multiple channels.
Repeated questions drain your team's time.
Customer data isn't organized in one place.
Follow-up relies on memory and manual effort.
Requests get delayed without proper classification.
The Solution
We turn communication chaos into a clear workflow.
From the first message, we organize the customer journey: collect key data, classify the request, and deliver it to your team ready for action.
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Clear Data
Customer information moves from scattered chats into one unified system that matches your workflow.
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Easier Follow-up
Your team gets a complete picture of every customer, their request, and the next step.
Services
Integrated solutions for your digital presence.
Our services cover customer intake, digital presence, and operational automation from start to finish.
Telegram Bots & Intake Systems
Professional bots that help receive customers, collect data, and organize requests with less manual work.
Contact UsFast, Professional Websites
Responsive websites for businesses, stores, and services — mobile-friendly, SEO-optimized, with direct WhatsApp integration.
Contact UsCustomer Intake Systems
An integrated system that collects, classifies, and notifies your team the moment a request comes in.
Contact UsBusiness Automation
Turn repetitive tasks into automated workflows that save your team time and reduce errors.
Contact UsInternal Tools & Dashboards
Custom dashboards and tools to manage work from one place — system integrations, automated reports, and instant alerts.
Contact UsContent, SEO, Brand Design
Professional content, search visibility, and visual identity that helps customers understand and trust your business.
Contact UsHow We Work
A clear process from the first conversation.
Share your idea — even if it's not fully formed — and we'll shape it with you step by step.
We Understand Your Need
We learn about your business, your current workflow, and where the real challenge is.
We Shape the Idea
We turn your input into a clear vision with actionable steps.
Proposal & Pricing
You receive a clear proposal: scope, timeline, and cost before committing.
First Version
You start with a working version, then we refine based on your feedback.
Launch & Improve
After launch we follow up and suggest improvements based on real usage.
Why Serb?
We understand your business first, then build the solution.
We learn how your team receives customers, tracks requests, and where tasks repeat — before we suggest any tech.
We understand your workflow before proposing a solution.
We explain ideas in clear, simple language.
We start at a size that fits your stage.
We review integration limits upfront.
We build solutions your team will actually use.
Case Studies
Selected work with real business outcomes.
These examples show how Serb works: we understand the problem, build the right solution, then improve traffic, communication, or operations.
Hamez: improving search visibility
We worked on SEO improvements for Hamez to strengthen search visibility and increase organic traffic, with cleaner content structure and core discoverability improvements.
Outcome: higher website traffic.Scope: SEO improvements and visibility support.
Visit websiteMerasm Al-Mashaer: full website build
We built the Merasm Al-Mashaer website from planning and structure to the final digital experience, presenting the business more clearly and professionally.
Scope: complete website design and build.Focus: clear service presentation and easier contact.
Visit website+54
Customer-service bots and AI agents built for companies and institutions, including agents that handle operational tasks normally performed by staff.
Ready Packages
Start with a package, scale as you grow.
Flexible packages that start from your actual needs, expandable as your business grows.
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Your First Bot
Starter Bot
Starting from 499 SAR
- Professional Telegram bot
- Custom intake questions
- Collect name and phone number
- Instant transfer to staff
- Free weekly report
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Website in a Week
Website Launch
Starting from 899 SAR
- Professional landing page
- Service description
- Sections: Services, FAQ, Contact
- Direct WhatsApp button
- Google Analytics + Pixel
Most Popular
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Lead System
Lead System
Starting from 1,500 SAR
- Smart intake bot
- Lead qualification questions
- Data saved to Google Sheet
- Instant notification per lead
- Auto follow-up message
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Automation Pro
Automation Pro
Starting from 2,500 SAR
- Analyze your current workflow
- Automate one defined task or flow
- Connect the right work tools
- Operational alerts and reports
- Clear usage documentation
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Custom System
Custom System
Starting from 4,500 SAR
- Solution designed around your needs
- Bots, website, or internal dashboard
- Integrations based on technical feasibility
- Testing and refinement before launch
- Next-stage development plan
FAQ
Clear answers before your first chat.
We're upfront from the start — each project has its own scope, price, and timeline.
How much do Serb services cost?
The cost depends on the type of solution and project scope. Our packages give you a clear starting point, and after understanding your needs, we share the scope, timeline, and cost before execution.
Do you offer ready packages?
Yes. We have starter packages that we customize to your business and integration needs.
Do you support WhatsApp and Instagram?
We review each case based on platform, account type, and integration requirements, and explain any limitations upfront.
Do I need technical knowledge?
No. Just explain your business and the problem — we turn it into a clear concept and deliverable solution.
How long does implementation take?
It depends on scope. We determine the timeline after understanding the details.
Do you provide post-launch support?
Yes, per agreement. Support can include adjustments, follow-up, improvements, or new features.
Start with a simple conversation.
Send us a brief about your business and the challenge — we'll come back with a concept and a solution.
Contact UsSerb — Your Digital Team.